1.1 The following general terms together with any delivery targets notified to you, consignment note and Price and Services Schedule (Terms) are the terms on which we will supply our services to you.

1.2 We recommend you seek legal advice about the Terms before engaging us and accepting them.

1.3 Purchase or use of any of our services by you constitutes acceptance of these Terms.


2.1 In these Terms the following terms have the meanings specified: Act the Carriage of Goods Act 1979. CGA the Consumer Guarantees Act 1993. Dangerous Goods goods listed in the IATA Dangerous Goods Regulations, any substance or article prescribed as Dangerous Goods for the purposes of the Hazardous Substances and New Organisms Act 1996 and associated regulations, any goods listed as such on our Website and any other goods as advised by us from time to time. Delivery has the meaning in clause 3.2. event outside our control includes any delay in acceptance of any goods by an addressee; our inability to gain access to a delivery address; seizure or destruction of any goods by customs or any other regulatory or government authority; an act of God; earthquake, volcanic activity, flood, fire, storm or adverse weather condition; sabotage, riot, civil disturbance, epidemic, national emergency or act of war; governmental action; strike, lock-out, work stoppage or other industrial problem; traffic congestion; or delay in aircraft or other transport. Goods you request us to deliver.

2.2 Price and Services Schedule a schedule or other document, including any sales maker proposal provided to you, containing price and/or services information which is stated to be subject to these general terms and which we have provided to you.

2.3 Prohibited Item any item we advertise or list as a prohibited item on the Website from time to time. unit has the meaning given to that term in the Act.

2.4 Valuable includes any item listed as such on our Website as amended from time to time, including but not limited to any coins, bank notes, traveller’s cheque, stamp or voucher, any deed, document, negotiable instrument (including any bearer security, bill of exchange or uncrossed cheque), bond or share, any credit, debit or other bank card, any bullion, precious or semi-precious metal or stone, any gold or silver items, glass, any jewellery or watch, any collectible or antique, any painting or work of art, car parts, live plants, un-crated motorcycles, furniture, personal effects and household removals. we, our, us is Rural Courier Partnership. Website  you, your is the account holder


3.1 We will endeavor to deliver Goods correctly addressed to addresses within our delivery network within our delivery targets notified to you for the relevant service and otherwise within a reasonable time. However, we do not guarantee delivery within these delivery targets to the maximum extent permitted by law.

3.2 Delivery occurs when your Goods are delivered to the relevant address unless we verbally agree to obtain a signature at the delivery address (in which case delivery of the Goods will occur on collection of a signature unless the recipient authorises us to leave the Goods at the delivery address without collection of a signature).


4.1 You must ensure all information given to us is correct and complete.

4.2 You must not give us any Goods that:
(a) are inadequately or incorrectly packaged;
(b) contain anything that is illegal or is capable, as packed, of causing injury or damage to any person or property;
(c) contains cash unless by prior arrangement;
(d) is a Dangerous Good or Prohibited Item without the appropriate Dangerous Goods declaration;
(e) is Valuable, fragile or perishable; or
(f) in respect of Rural Courier, is longer than 3.0 metres in length. If you give us any of the Goods referred to above for Delivery, you agree that the carriage of those Goods shall be at “owners risk” and we are not liable to pay any compensation to you for any loss or damage, or any delay in delivery of, those Goods (unless we have consented to carry it in accordance with clause 4.6).

4.3 It is your responsibility to check whether the Goods you are sending comply with clauses 4.1 and 4.2.  Our acceptance of any Goods does not release you from this obligation.

4.4 You acknowledge that we cannot ascertain the contents of any Goods given to us for Delivery and we will not in any circumstances be deemed to be aware of the contents.

4.5 You warrant that all personal information (including all information about your customers) you disclose to us has been collected and disclosed in accordance with the Privacy Act 1993.

4.6 Notwithstanding clause 4.2 above, we may, at our sole discretion, agree to carry Goods which contain or are Dangerous Goods or Valuable, fragile or perishable items.

4.7 You must disclose to us in advance that your Goods contain Dangerous Goods or Valuable, fragile or perishable items. If we agree to carry such Goods then any carriage of such Goods will be at declared value risk. To the maximum extent permitted by law, our liability for loss or damage to Goods in such case is limited to $250.00 including GST per unit of Goods.

Right to inspect items

4.8 At any time we may:

(a) open and inspect any Goods and refuse to accept any Goods for Delivery for any reason; and

(b) re-weigh, re-value or re-measure Goods and, where necessary, charge the higher applicable charges accordingly (including an administration fee).

4.9 Our decision as to the weight, value or measurement of any Goods is final.


5.1 You must pay for our services in accordance with the charges specified verbally or by monthly invoice or any current Price and Services Schedule that we provide to you in writing.

5.2 You must pay all goods and services tax and all other taxes payable in relation to the purchase or use of our services.

5.3 We will send you an invoice for our services each month. Unless we agree otherwise in writing, you must pay our invoice by the 20th of the month following the date of the relevant invoice.

5.4 We may charge you a postage fee for having to post late payment reminder notice by way of a statement, letter, copy of invoice.  We may charge you interest at 10% on any amounts outstanding.

 5.5 Unless we agree otherwise in writing, you must not withhold any payment or make any setoff or deduction from any payment due. If you dispute any invoice or any part of any invoice, you must advise us of the reasons in writing within fourteen days of receipt of that invoice. We may at our sole discretion allow you to hold the disputed portion of an invoice pending determination of the dispute, provided that once the dispute is resolved you must within seven days of the date of determination or resolution of any disputed invoice, pay the amount of the disputed portion of the invoice as determined or agreed must be paid.


5.6 If payment is overdue under any contract or arrangement between you and a Member every other Member may cancel or suspend credit and/or the supply of services under any contract or arrangement with you and retain possession of any Goods until you pay all outstanding payments.


5.7 You will pay upon demand all expenses and costs (including legal costs on a solicitor and own client basis) incurred by us in relation to the collection of overdue monies or in the exercise of any of our rights or remedies under these Terms or any other contract or arrangement between you and a Member.

General lien

5.8 All Goods shall, immediately upon coming into our possession, be subject to a particular and general lien and we may detain such Goods until you have fully paid all amounts you owe us under these Terms. 5.9 If payment is not received within thirty (30) days of the due date for payment, without prejudice to any other remedies available to us, we may, at our option:

(a) remove any Goods and store them in such a place and in such manner as we think fit at your expense; or

(b) sell any Goods or part thereof at your expense and on such terms as we think fit, and apply the proceeds in or towards payment of the outstanding amount; or

(c) if we deem the Goods to be unsaleable or dangerous, dispose of the Goods as we think fit, and in all cases without any liability to you Security interest

5.9 You agree that all Goods in our possession and all your present and future rights in relation to those Goods are subject to a security interest in our favor for the payment of all amounts owing, and the performance of all your obligations, under these Terms or any other contract between you and a Member.

5.10 You acknowledge that we may, at your cost, register our security interest in the Goods and all your present and future rights in relation to the Goods on the Personal Property Securities Register.

5.11 We shall have the right, as your agent, at any time while any amounts owing by you under these Terms or any other contract between you and a Member, remains outstanding to enter into the premises where Goods are stored and remove them without being responsible for any damage caused in doing so.


Limitation of our liability

6.1 Subject to any specific exclusions or limitations of liability in these Terms the provision of our services is “at limited carriers risk” as defined in the Act. Subject to clause 4.7 and to the maximum extent permitted by law, our liability to you is limited to a maximum of $2,000.00 including GST for the loss of or damage to a unit of Goods however the loss or damage arises (including as a result of negligence).

Exclusions of our liability

6.2 We have no liability to you for any loss or damage to the extent that the loss or damage:

 (a) results from any event outside our control;

(b) occurs after Delivery of the relevant Goods; or

(c) results from any act or omission by you, including a breach of any of your obligations under these Terms.

6.3 Subject to the provisions of the Act in respect of loss of or damage to Goods, and to the maximum extent permitted by law, we have no direct or indirect liability whatsoever (whether in contract, tort or otherwise) for any direct or indirect losses, penalties, damages, costs or expenses of any kind (including indirect or consequential loss) brought, claimed, suffered or incurred by you or any third party in connection with the carriage of goods however caused or arising and (without limiting the generality of the foregoing) whether caused intentionally or arising as a result of our negligence or otherwise.

6.4 You acknowledge and agree that if you are in trade and the services provided by us are acquired by you in trade, the provisions of the CGA together with any other conditions or warranties implied in these Terms by law are expressly excluded to the maximum extent permitted by law.

6.5 You acknowledge that we have provided specific warranties and remedies in relation to the services to be provided by us and therefore it is fair and reasonable to exclude the provisions contemplated by clause 6.4 or otherwise in these Terms. Notification of claims

6.6 We shall not be liable to you unless you have given us written notice of any claim giving full particulars of any alleged damage or loss within 7 days after Delivery. For loss or destruction of Goods, we must be notified in writing within 14 days after date of dispatch.

6.7 You may not bring any action against us unless that action is brought within six months of the date on which you gave us the relevant Goods for Delivery.

6.8 The provisions of sections 18, 19 and 20 of the Act do not apply to these Terms. Sections 22, 23, 24, 25, 26 and 27 of the Act shall apply to these Terms to the extent they extend or enlarge our rights and powers under these Terms.

6.9 We reserve the right to obtain salvage of any damaged Goods prior to payment of any claim, and the payment of any such claim may be refused should the salvage not be available. Indemnity

6.10 You indemnify us and agree to hold us harmless against all losses, claims, damages, costs, and expenses of any kind whatsoever (including legal costs on a solicitor and own client basis), howsoever caused or arising and without limiting the generality of the foregoing, whether caused or arising:

(a) out of your breach of any obligation, warranty or other provision in these Terms, including a failure to pay any amount owing;

(b) your default or negligence; and

(c) out of any claim by a third party including any claim arising from us detaining or repossessing Goods, and/or suffered or incurred by us in connection with or resulting from our provision of services.


7.1 We are not required to provide our services, or carry out any of our obligations referred to in these Terms, if it is not practical for us to do so because of an event outside our control.


8.1 You consent to us collecting, using and holding information about you for our business purposes including contacting you about products and services that may be of interest to you by email or using other contact details.

8.2 You consent to us collecting, using and holding general credit information about you and to us collecting such Information from, and/or disclosing it to, any third party (including a credit or reporting agency) in connection with credit management and enforcement purposes (including making decisions regarding the provision of credit to you). We may credit check you and we may collect information from any person for this purpose.


9.1 We may change these Terms and any of our prices or other terms contained in a Price and Services Schedule by giving you 30 days’ notice containing the relevant changes.

9.2 We may transfer, subcontract or assign to a third party any of our rights and/or obligations under these Terms without your consent. You must not transfer, subcontract or assign your rights or obligations under these Terms.

9.3 These Terms are governed by and are subject to New Zealand law and the parties submit to the non-exclusive jurisdiction of the New Zealand courts.

9.4 You must keep all Price and Services Schedules, other pricing information and any service variations discussed and/or agreed with you strictly confidential. You must not disclose any of this information to any third party.

9.5 To the maximum extent permitted by law, these Terms constitute the entire agreement between us and you and supersede all prior agreements, understandings, negotiations, representations and discussions between us (whether oral or written) and you agree that, if you are in trade and the services provided by us are acquired by you in trade, sections 9, 12A and 13 of the Fair Trading Act 1986 are expressly excluded and you acknowledge that we have provided specific warranties and remedies in relation to the services to be provided by us and therefore in such circumstances it is fair and reasonable to contract out of such provisions.

10.7 If there is any inconsistency between the above general terms and the terms of any delivery targets notified to you, consignment note or any Price and Services Schedule, the above general terms shall prevail unless stated otherwise in writing.

Updated 01 September 2015 Rural Courier Partnership Terms and Conditions of Carriage